Terms of service

Last Updated: 10/31/2023

Welcome to Cat Aquariums ("we," "our," or "us"). By accessing or using our website (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully before making a purchase or using any features of the Site. If you do not agree to these Terms, please refrain from using the Site.

1. Business Information

Company Name: Cat Aquariums
Contact Email: contact@support.cataquariums.com

2. Products and Services

Cat Aquariums specializes in designing and selling premium cat aquariums. Our products include:

  • Bottom Entrance Cat Aquarium (optional stand available for purchase)

  • Other Cat Aquarium Designs

All purchases are subject to availability and may be updated or modified at any time.

3. Payment Policies

We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express, Discover)

  • Afterpay

  • Cash App Pay

  • Amazon Pay

  • Klarna

  • PayPal

All payments must be completed at checkout. By completing a purchase, you authorize us to charge your chosen payment method for the total order amount, including applicable taxes and shipping fees.

4. Shipping Policies

We offer international shipping. Delivery times and costs vary based on your location. Shipping fees will be calculated at checkout and displayed prior to completing your purchase.

Important Notes:

  • Customs and Duties: International customers are responsible for any applicable customs duties or import taxes.

  • Shipping Delays: While we strive to meet delivery timelines, we are not responsible for delays caused by carriers, customs, or other unforeseen circumstances.

5. Returns and Refunds

We offer a 60-day return policy for all products. If you are unsatisfied with your purchase or if your Cat Aquarium arrives damaged or missing parts, please contact our customer support team at contact@support.cataquariums.com to initiate a return.

Return Conditions:

  • The product must be returned in its original condition and packaging.

  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

  • Refunds will be processed within 10 business days of receiving the returned item.

6. User Content

Our Site allows users to leave reviews about their experiences with our products. By submitting a review, you agree to the following:

  • Your review must not contain offensive, defamatory, or inappropriate content.

  • We reserve the right to moderate, edit, or remove reviews that violate our guidelines.

  • You grant us the right to use your review for promotional purposes.

7. Warranty

All Cat Aquariums are manufactured with premium materials and undergo rigorous quality checks. However, we do not provide a specific product warranty. If you encounter any issues with your product, please contact us within 60 days of purchase.

8. Limitation of Liability

Cat Aquariums is not liable for:

  • Improper use or mishandling of our products.

  • Damage caused by pets, owners, or external factors.

  • Any indirect, incidental, or consequential damages resulting from the use of our products.

Our maximum liability is limited to the purchase price of the product in question.

9. Governing Law

These Terms are governed by the laws of the [Insert State/Country]. Any disputes arising under these Terms will be resolved in the courts of [Insert State/Country].

10. Age Restrictions

You must be at least 18 years old or have the permission of a parent or guardian to make purchases or use our Site.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically.

12. Contact Information

If you have any questions about these Terms or need assistance, please contact us:
Email: contact@support.cataquariums.com

Thank you for choosing Cat Aquariums! We’re excited to enrich your feline’s life with our innovative designs.